Plumber in Boerne, TX

Yes. We work on submersible well pumps, jet pumps, pressure tanks, and well-water softener systems regularly. Not every plumber does — but a significant share of Boerne homes outside the city limits are on private Trinity Aquifer wells, so it comes with the territory. Let us know it's a well home when you call and we'll quote accordingly.

A few ways. First, check your bills — City of Boerne Utilities customers get a monthly water bill from the city. Well owners don't. Second, look at where your water supply enters the home: if there's a pressure tank in a garage, pump house, or utility closet (a tall or horizontal tank with a pressure gauge on it), you're on a well. If the main supply line comes straight from a meter at the curb, you're on city water. If you're still unsure, we can tell within a minute on-site.

Our office is on Bandera Rd. in NW San Antonio. In typical traffic, we can be in most Boerne neighborhoods in about 30 minutes via I-10 or Bandera/SH 46. Boerne is a real drive for us, but we come up regularly. During business hours we book same-day service for most non-emergency calls — give us as much notice as you can.

Hard — both City of Boerne water and Trinity Aquifer well water. The Texas Water Development Board classifies Trinity water as "fresh but very hard." If you're in Boerne without a water softener, you're almost certainly seeing shortened water heater life, scale buildup on fixtures, and soap that won't lather well. A properly sized softener fixes all of that. Well homes often need larger-capacity softeners than city-water homes — we'll size it right.

Yes. Submersible pumps typically last 10-15 years; pressure tanks last 10-20. The most common well issues in Boerne are short-cycling (pressure tank has lost its air charge), no water at all (pump failure or pressure switch), and low pressure (failing pump or clogged system). Call us and describe what's happening — we can often diagnose it over the phone.

Yes, for the plumbing side. We handle drain cleaning and camera inspections of the lines between your home and the septic tank, and we can diagnose whether a backup is a drain problem (we handle it) or a septic tank problem (you'll want a septic service for pumping the tank itself). For homes on septic, we also recommend skipping garbage disposals and being careful what goes down the kitchen sink.

Yes — 10% off service for seniors, active-duty and veteran military, K-12 and college teachers, and first responders (police, fire, EMS). Just mention it when you call.